Vivenda™ Services Deliver Insights for Strategy

Vivenda™ is not just an exceptionally powerful tool to boost your organization’s performance, it is also a service backed up by an experienced team dedicated to helping you improve your process, and thus your results. At The Ergo Group, the developers of Vivenda™, we offer a full suite of services designed to complement Vivenda™ and to help you get as much out of it as possible.

Setup and Import Services

Beyond the initial setup of your application, we offer services to import or migrate data that maybe in paper or electronic form, or on another system. Our consultants will work with you to define the information to be imported into Vivenda™, setup a schedule for doing so, and develop the custom scripts needed to do the job.

Process Customization

Vivenda™ comes with a set of business processes based on industry best practices. In most cases these will serve your organization well. However, Vivenda™ has the flexibility to accommodate changes to the standard processes. We can also accommodate new business rules and additional data that you may need to track. Our consultants will work with you to define your requirements, map out the processes you wish to include in your Vivenda™ installation and perform the changes you requested.

Custom Reports

Although Vivenda™ comes with a large number of useful and insightful reports, you can also customize or order new reports. Our consultants will define with you what you want and develop the reports that meet your needs.

Strategic Insights

Because of our expertise in strategic consulting we can help you analyze the data in your Vivenda™ installation, compare it to industry benchmarks and trends and deliver to you powerful insights that can help you improve your profitability. We can also use sophisticated simulations, forecasting and other statistical and quantitative techniques to help you get as much information out of the data stored in your Vivenda™ installation as possible.

Training

We offer training courses that help you get the most out of Vivenda™. Training courses can be web based or on site, depending on your needs.

Integration

Vivenda™ is a powerful solution for managing your real estate project; yet you may have other software that you use for specific purposes. For example, you may have a preexisting CRM system where you hold your customer information, or you may use a financial and accounting package. Vivenda™ easily integrates with other systems thanks to our full API model VOMF™ and VivendaWebServices™ compatibility.