Benefits

Vivenda™ allows you to run your project more efficiently, focus your customer management and marketing efforts, eliminate contractual errors, and improve your project’s revenue potential.

Vivenda™ is unique among competitors and CRM solutions for the real estate industry because the application is:

• Process Based
• Fully Customizable
• Event Driven with full Traceability

Vivenda is Process Based

Vivenda™ is built around key real estate project processes: New Ad Campaign, New Customer, New Reservation, Reservation to Contract Conversion, Change Unit Pricing, Receive Deposits, Collections, Pay Commissions, among others.

In Vivenda™ these processes have been carefully thought out and designed based on real estate project management best practices.

An integral benefit of having a process centered application is that tasks are assigned to specific people in your team.  These tasks, easily accessible through a user’s Inbox allow each employee to focus on the task at hand and complete work in a timely fashion.

Vivenda’s processes are fully customizable to support the way you do business. For example, in the case of one client we customized the application to support a streamlined reservation process, yet have more checks and balances in the new contract process which is more critical for them. “Vivenda organizes the process for contracts and makes sure all the "t's" are crossed and "i's" are dotted. It lets the contract administrator know what step the associates are in and what is pending. This is a great "quality control" tool for the contract administrator.”says one of our client, a sales director managing a development project.

As a Vivenda™ client you are able to define and customize every process in your business so that our application fits your business like a glove. You truly will have an application that “supports” your business and allows you to manage your work efficiently.

Vivenda is Fully Customizable

Have you ever felt that you are working for your software, rather than your software for you? Well as a Vivenda™ client you are in charge. You specify how your company does business, how you want Vivenda™ to support your operations, what you want to track and report on, and what users and stakeholders have access to.

Vivenda™ is setup specifically project by project. In other words, the inventory configuration, the business rules (such as the number of deposits that are required by a customer, the way commissions are paid, etc.) governing your project are defined to specifically correspond to how you want to run that project. Since no two projects are alike, Vivenda™ allows you to define your needs at the project level.

At the same time, Vivenda allows you to keep all your projects under the same umbrella installation, so you can have visibility over your entire portfolio and compare project metrics and performance if you want. So whether you manage one or multiple projects, you are able to leverage Vivenda™ to have full visibility at the project or company level. You decide how you want to use Vivenda™.

Thanks to its state of the art flexible information architecture, Vivenda can support a much broader set of customizations than any other application on the market. Changes to processes, business rules, reports, as well as additional data fields are easily accommodated. Yet this flexibility carries no cost premium. It is built into the application so you get the flexibility of a custom designed system, without the associated costs and risk.

Vivenda is Event Driven and Information is Fully Traceable

In today’s competitive market, managers of real estate development projects need to have control and full visibility of all business critical activities. Up to date customer acquisition metrics, progress reports on contracting and conversion, and strict control over inventory status and pricing are key aspects of keeping a project on track. Lack of timely information or traceability can lead to costly errors and delays on contracts, long collection times on buyer deposits and miscalculations in commissions due. All this affects the bottom line.

With Vivenda™ every business event (such as a prospect visit, a customer follow up, a unit price change, a cancelled deposit) is registered and tracked in the system. Management has full visibility on what happened, when and who was responsible. This brings multiple benefits to a project: a greater sense of accountability, more work accomplished on time and fewer missed opportunities.

As a Vivenda™ client you decide what you want to track and report against and who has access to that information. This allows you to not only analyze historical information accurately but also to make better informed decisions for the future success of your project and your company.